# JOSHUA NII AYI AMA - Senior Sales & Operations Management Professional
Source: https://hello.cv/joshayi
Tema

## About
Highly accomplished Senior Sales and Operations Management Professional with over 15 years of progressive experience driving revenue growth, optimizing logistics, and enhancing market penetration across diverse industries including distribution, food processing, and financial services. Adept at developing and executing impactful sales strategies, managing complex supply chains, and leveraging data-driven insights to exceed targets and maximize profitability. Proven ability to lead cross-functional teams, cultivate strong client relationships, and streamline operational efficiencies to achieve significant business outcomes.

## Work
### Senior Sales Executive | Leya Trading Company
Leads sales strategy and operational oversight for a distribution company, focusing on maximizing profitability and market expansion.
- Developed and executed comprehensive sales strategies for diverse product lines, consistently achieving and exceeding major KPIs for revenue growth and market penetration.
- Maximized profitability by expertly overseeing pricing strategies and optimizing stock control, directly influencing retail store financial success.
- Streamlined sales department operations and product request fulfillment by effectively liaising with Warehouse Management, ensuring optimal stock levels and preventing overstockouts.
- Conducted in-depth market research to identify new opportunities and mitigate threats, informing strategic proposals that significantly enhanced retail store success and profitability.
- Drove market expansion and customer recruitment initiatives, contributing to sustained business growth and a stronger client base.
### Sales & Logistics Manager | Assisi Foods Ghana Ltd
Managed end-to-end sales operations and logistics for a food processing company, focusing on revenue growth and operational efficiency.
- Developed and implemented a strategic business plan that effectively controlled sales, revenue, and expenses, contributing to the achievement of organizational sales goals.
- Consistently met and exceeded planned sales goals by setting and tracking individual targets for the sales team, driving overall performance.
- Optimized logistics operations by overseeing vehicle maintenance and ensuring proper driver qualifications, significantly reducing vehicle overloading risks and enhancing fleet reliability.
- Improved operational efficiency and compliance by maintaining accurate records for sales and logistics, supporting timely reporting and decision-making.
### Sales & Marketing Executive | Assure Advisors (Insurance Brokers)
Spearheaded the introduction and sale of diverse insurance products while building strong client relationships to maximize revenue.
- Successfully introduced and sold a wide range of Life and General Insurance products, meeting customer needs and contributing to sales targets.
- Appraised client demands to tailor and sell suitable protection plans, fostering strong relationships with both business and individual customers.
### Sales & Marketing Executive | Transmed Ghana Limited
Managed sales and marketing for a distribution company, focusing on product visibility and daily sales growth across an assigned territory.
- Achieved 100% store visit compliance and 80% daily store productivity across an allocated territory, enhancing product presence and sales reach.
- Drove significant increases in daily sales through strategic product distribution, competitive pricing, and prominent display of power SKUs in a diverse range of retail outlets.
- Managed sales of dry, frozen, and personal care products to a broad customer base, including small, medium, and large traditional shops.
### Sales & Marketing Executive | Daakye Pension Trust Ltd
Managed client relationships and sales for a pension trust, ensuring compliance with regulatory directives and maximizing revenue.
- Maximized revenue by effectively selling firm products and solidifying relationships with both employers and employees.
- Ensured client compliance and satisfaction by consistently updating them on new directives from the National Pension Regulatory Authority (NPRA).
### Sales Executive | Health Life Beverages Limited
Ensured widespread product availability and provided market insights to the marketing team for a beverage company.
- Maintained consistent product availability across all wholesale and retail outlets within the assigned territory, ensuring strong market presence.
- Provided the Marketing Team with timely and actionable insights on sales trends, contributing to the achievement of sales targets.
### Outlet Unit Manager | Z-Tel Company Limited
Managed outlet operations, financial accounts, and strengthened relationships with distributors to drive sales growth.
- Prepared and balanced accounts and ledgers, ensuring accurate general bookkeeping for the outlet.
- Cultivated strong relationships with wholesalers and sub-distributors, directly contributing to maximized revenue and sales growth.
### Claims Assistant / Accounts Officer (National Service) | Ahantaman Mutual Health Insurance Scheme
Performed critical claims vetting and financial reporting functions, ensuring cost control and compliance for a health insurance scheme.
- Vetted claims costing sheets manually and through the NHIA Database System, preventing overpricing of drugs and services by health providers.
- Prepared accurate monthly status claim reports for the Regional Office, supporting effective oversight and decision-making.
- Ensured compliance and cost efficiency by matching diagnoses to dispensed medicines and GDRG tariff structures.

## Education
### Presbyterian University College | Business Administration
- Accounting and Finance
### Institute Of Professional Studies (IPS) | Business Studies
- Accounting Option
### Ampex Computer Systems (UEW) | Computer Literacy
### Accra Academy | Secondary Education
### Osu Presbyterian (Salem) Boys Junior Secondary School | Basic Education

## Languages
- English
- Ga
- Fante
- Akan

## Skills
### Sales & Business Development
- Sales Strategy Development
- Market Penetration
- Key Account Management
- Business Development
- Customer Relationship Management (CRM)
- Revenue Growth
- Profitability Optimization
- Sales Forecasting
- Lead Generation
- KPI Management
### Operations & Logistics
- Supply Chain Management
- Inventory Control
- Warehouse Operations
- Fleet Management
- Distribution Management
- Operational Efficiency
- Process Improvement
- Quality Assurance
### Financial & Administrative
- Financial Accounting
- Claims Processing
- Expense Control
- Bookkeeping
- Data Analysis
- Reporting
- Regulatory Compliance
### Leadership & Management
- Team Leadership
- Performance Management
- Strategic Planning
- Cross-functional Collaboration
- Project Management
- Mentoring
- Autonomy
- Resilience
### Technical & Software
- Microsoft Office Suite
- Database Management
- Computer Literacy
- Rapid Software Adoption
### Soft Skills
- Communication (Written & Verbal)
- Problem-Solving
- Critical Thinking
- Attention to Detail
- Negotiation
- Strategic Thinking
- Adaptability
- Organizational Skills
- Team Collaboration
- Multitasking

## Source
Read this profile on Hello.cv: https://hello.cv/joshayi
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